4 ms·
In response to people in this thread claiming Glassdoor will remove reviews if you pay them: Maybe our company was just unlucky with the sales rep assigned to
by cj 6y ago
In response to people in this thread claiming Glassdoor will remove reviews if you pay them:
Maybe our company was just unlucky with the sales rep assigned to our profile, but altering reviews was something they made clear would not happen regardless of if we paid or not.
At the time our company was getting negative reviews meant for a different company in a different country with a similar name. It was a major hassle to convince Glassdoor the bad reviews weren’t legitimate. Eventually they were removed but it required a lot of persistence emailing / calling them every week and providing evidence the reviewers never worked for our company. Meanwhile we were stringing their sales person along hoping that would make it easier, but I don’t think our sales rep had any sway.
I dislike Glassdoor especially for small companies where 1 unhappy person on a team of 15 can ruin their employers reputation from the perspective of future hires. IMO they shouldn’t allow reviews on public company profiles until there is a critical mass of reviews such that any 1 review won’t dramatically swing the star rating.
- monoideism 6y ago> IMO they shouldn’t allow reviews on public company profiles until there is a critical mass of reviews such that any 1 review won’t dramatically swing the star rating Are you this accomodating towards potential employees? Such as, if a potential employee got a single very bad recommendation from one past employer, or one negative past online experience or reputation hit? I don't know, you may well be, but I suspect most companies are not. Most reasonable people will take the size of a company into consideration when looking at reviews on GlassDoor (at least in the last, looks like it's no longer worth looking at now). So a single bad review for a small company would not be a deal breaker for me. It's the patterns I look for. Hopefully, you're doing the same when hiring.
- cj 6y ago> Are you this accomodating towards potential employees? Yes. 1) Reference checks are the very last stage of our hiring process. If you made it that far, we've already made the decision to hire you (assuming references come back in check). 2) If a reference reveals something negative that we didn't know previously, we would give the candidate an opportunity to address it. But you're right, large companies may be less forgiving, especially if reference checks come early in the process. > one negative past online experience or reputation hit? Similarly, I dislike that it's not possible to dispute Google search results when someone searches your full name.
- cdolan 6y agoI researched this a lot because I noticed companies I had intimate knowledge of had any sub-4 star review disappear. I believe you are correct that Glassdoor wont explicitly take “cash” to remove a bad review. However they do have internal costs if you threaten them legally, which can compel a removal. I detailed more of the practices in another comment further down; https://news.ycombinator.com/item?id=24793383 https://news.ycombinator.com/item?id=24793383