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> Each time you reply, a new rep is assigned the ticket This is insane. > They also restrict your account so you can't do anything, but they leave the ads run
by anticensor 6y ago
> Each time you reply, a new rep is assigned the ticket
This is insane.
> They also restrict your account so you can't do anything, but they leave the ads running and keep billing you. This bankrupts people who can't pause their unprofitable campaigns.
This is insane too.
- dreamcompiler 6y agoAnd almost certainly illegal. If you refused to pay you would probably prevail in a lawsuit, and you might even have a case for extortion or fraud. (IANAL)
- swyx 6y agocould you also put it on a virtual credit card that can be canceled in the event this happens?
- helsinkiandrew 6y agoI don't see why you wouldn't limit the spend (or end date) on a single campaign and copy or restart with smaller limits if profitable. The vague reporting of likely spend/speed of showing ads has always scared me of putting a large budget on a single campaign upfront.