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Good quote: Our theory was: If you're caught between speed and perfection, always choose speed, and perfection will follow. You never wait for perfect position
by steveplace 18y ago
Good quote:
Our theory was: If you're caught between speed and perfection, always choose speed, and perfection will follow. You never wait for perfect positioning, because in business you don't have the time; especially if you're small, you can't do it.
- senthil_rajasek 18y agoGood interview but the speed-perfection quote has to be taken with a grain of salt and should not be generalized, by Sunil Mittal's own admission the retail stores venture with Wal-Mart is "surely going slowly..."
- azharcs 18y agoThe reason being they are Big now, big things don't take change easily. Bigger you get, slower you get. So be small, be agile.
- senthil_rajasek 18y agoexactly ... speed - perfection compromise cannot be applied in all cases even when you are small...
- prakash 18y agoThis is very evident if you are customers or airtel, lousy customer service, clearly there is no perfection here.
- hsuresh 18y agoWell, customer service is bound to be lousy to a decent number of people due to the very nature of it. (I would still rate their customer service much above than most other companies that i've dealt with.)