Spotify is not making billions in pure profit... their 2020 forecast was between 150 to 250 million euro in profit... which means if they had to spend $2 euro p

Spotify is not making billions in pure profit... their 2020 forecast was between 150 to 250 million euro in profit... which means if they had to spend $2 euro per customer per year on customer service, they suddenly have less than zero profit.