I think people's belief about 'government not needing true accountability' is one of civic mindset, and a kind of naivte to how inefficient things can truly get

I think people's belief about 'government not needing true accountability' is one of civic mindset, and a kind of naivte to how inefficient things can truly get. The word 'incentives' triggers the socialist crowd with 'capitalist speak'. I for one value good governance, and I don't think it's all about incentives, but that's definitely part of the issue and we don't have any popular measurable accountability for the bureaucracy.