I don't agree. All my questions to Western Digital are answered quickly and personally. Not that I am trying to promote them, but that is my most recent custome

I don't agree. All my questions to Western Digital are answered quickly and personally. Not that I am trying to promote them, but that is my most recent customer service experience. As another example, 5 years ago, Amazon had excellent and prompt customer service, rivaled by pretty much no one. Although it has gotten worse recently.