Moving to the cloud has changed this mindset somewhat - now there's no longer perpetual licenses, and we can't expect that the application will last forever, th

Moving to the cloud has changed this mindset somewhat - now there's no longer perpetual licenses, and we can't expect that the application will last forever, there's some consideration given to how application data can be repatriated. Having cloud apps come with APIs as the only customisation points helps with our business users - we tell them that they need to chose a product that does what they want, as we won't be able to bend things around for them like we used to.