4 ms·

(I work at Mozilla) Type about:crashes into the location bar, and see if they are all similar. Paste the URLs back here.

by sayrer 15y ago

huhtenberg 15y ago
Thanks for the reply. The URLs are all different, but the actual reports I have trouble accessing as it keeps saying "failed to retrieve, retrying in 30 seconds" or something along those lines. The last entry in about:crashes points at http://crash-stats.mozilla.com/about/throttling http://crash-stats.mozilla.com/about/throttling, which is the point I stopped bothering with submitting crash reports. Here's the full list: bp-89403086-162a-4bb6-aa8d-4f3672110410 10/04/2011 9:12 AM bp-1b51cb2c-edf3-4ec0-8911-9a62c2110409 09/04/2011 11:22 PM bp-f44d6982-6157-4971-870a-a137e2110409 09/04/2011 10:47 AM bp-390a9e42-76b3-413b-a407-3a2af2110409 09/04/2011 5:58 AM (went on vacation) bp-2aa52c04-08fd-4b23-a64a-44d042110328 28/03/2011 7:30 AM bp-1938940f-6d8d-4837-bdb8-fe90b2110327 27/03/2011 9:33 PM bp-a1a9adb5-5b15-41d9-a3b5-50d3a2110327 27/03/2011 7:51 AM bp-1690fc50-4d6b-4ee3-9888-9cdc12110326 26/03/2011 7:48 AM bp-f2949323-b92f-4f00-b1ff-613312110325 25/03/2011 11:54 PM bp-81d190ba-c27d-4eb0-b859-5ecd12110325 25/03/2011 8:39 PM bp-0bcfa35d-cc64-46ec-b85a-3022b2110323 23/03/2011 8:32 AM bp-d57a9376-47cd-4864-897b-982582110322 22/03/2011 7:34 AM
- capnrefsmmat 15y ago
  From the ones that loaded, it looks like you've been hitting this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=605290 https://bugzilla.mozilla.org/show_bug.cgi?id=605290 If you're on Windows, you could help by capturing a minidump, since it looks like they don't have much useful information at the moment: https://developer.mozilla.org/Capturing_a_minidump https://developer.mozilla.org/Capturing_a_minidump
bear330 15y ago
My ff4 also crashes "EVERYDAY", sometimes "EVERYMINUTE", I seriously consider to switch to Chrome, but I still use it even it always crashes. Here is my about:crashes: bp-682ee891-e489-4faa-87d9-0e5d52110422 2011/4/23下午 01:34 bp-74dd05b3-8f58-4e07-ba9b-2bfa22110422 2011/4/23下午 01:34 bp-4bb769e8-4851-4433-9f85-b60a32110422 2011/4/23下午 12:52 bp-10707aa1-1636-4a81-8f69-058832110422 2011/4/23下午 12:44 bp-04edd56e-db3a-45c1-8cfe-5bdb82110422 2011/4/23上午 01:37 .......MANY MANY..... bp-2d469003-dcb9-498e-9f67-b58f22110421 2011/4/22上午 12:53 bp-1ad3daca-bb71-494b-88b9-9fd972110421 2011/4/22上午 12:32 bp-c7701cfa-793b-4b36-b610-111402110421 2011/4/22上午 12:07 bp-bd445659-4a3b-4b46-b809-11f582110421 2011/4/22上午 12:01 bp-7d00ada1-6b01-4d15-8b91-dfc102110421 2011/4/21下午 11:44 bp-81e36a99-7007-43c7-8d9c-3c3192110421 2011/4/21下午 11:44 bp-83a6eb96-0221-450f-93c0-25b7b2110421 2011/4/21下午 11:00 bp-a92673b1-7a13-497f-b459-e9dd12110421 2011/4/21下午 11:00 bp-8d5367f2-132f-4d34-9f12-6de5c2110421 2011/4/21下午 10:29 xpcom_runtime_abort(###!!! ABORT: Main-thread-only object used off the main thread: file e:/builds/moz2_slave/rel-2.0-w32-bld/build/xpcom/base/nsCycleCollector.cpp, line 1195) I really hope this problem would be fixed......
- trafficlight 15y ago
  What extensions do you have installed?
  - bear330 15y ago
    Abobe Acrobat 10.0.1.434 Google Update 1.2.183.39 Java Deployment Toolkit 6.0.240.7 Java(TM) Platform SE 6 U24 6.0.240.7 Microsoft Office 2010 14.0.4730.1010 Microsoft Office 2010 14.0.4761.1000 Shockwave Flash 10.2.153.1 Silverlight Plug-In 4.0.60310.0 Windows Live Photo Gallery 15.4.3508.1109 Wolfram Mathematica 8.0.27.33471 (DISABLED) mm... Should I disable all "Microsoft" related extensions to try? :)
    - capnrefsmmat 15y ago
      That's probably a good idea. My guess is one of your extensions hasn't been properly updated for FF 4, but I'm not really sure. Also use Plugin Check: http://www.mozilla.com/en-US/plugincheck/ http://www.mozilla.com/en-US/plugincheck/
      - bear330 15y ago
        All my plugins are up to date. I think this is the bug I encountered: https://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=mozalloc_abort%28char%20const%2A%20const%29%20%7C%20NS_DebugBreak_P%20%7C%20nsCycleCollectingAutoRefCnt%3A%3Adecr%28nsISupports%2A%29&version=Firefox%3A4.0 https://crash-stats.mozilla.com/report/list?range_value=2&#3... The top 1 crash in Firefox crash stats...
        capnrefsmmat 15y ago
        If you believe that's it, do a thorough check of your system -- the associated bug report says it's due to malware interacting badly with Firefox.
        15y ago

(I work at Mozilla) Type about:crashes into the location bar, and see if they are all similar. Paste the URLs back here.

by sayrer 15y ago

(I work at Mozilla) Type about:crashes into the location bar, and see if they are all similar. Paste the URLs back here.

huhtenberg 15y ago

Thanks for the reply. The URLs are all different, but the actual reports I have trouble accessing as it keeps saying "failed to retrieve, retrying in 30 seconds" or something along those lines. The last entry in about:crashes points at http://crash-stats.mozilla.com/about/throttling http://crash-stats.mozilla.com/about/throttling, which is the point I stopped bothering with submitting crash reports. Here's the full list: bp-89403086-162a-4bb6-aa8d-4f3672110410 10/04/2011 9:12 AM bp-1b51cb2c-edf3-4ec0-8911-9a62c2110409 09/04/2011 11:22 PM bp-f44d6982-6157-4971-870a-a137e2110409 09/04/2011 10:47 AM bp-390a9e42-76b3-413b-a407-3a2af2110409 09/04/2011 5:58 AM (went on vacation) bp-2aa52c04-08fd-4b23-a64a-44d042110328 28/03/2011 7:30 AM bp-1938940f-6d8d-4837-bdb8-fe90b2110327 27/03/2011 9:33 PM bp-a1a9adb5-5b15-41d9-a3b5-50d3a2110327 27/03/2011 7:51 AM bp-1690fc50-4d6b-4ee3-9888-9cdc12110326 26/03/2011 7:48 AM bp-f2949323-b92f-4f00-b1ff-613312110325 25/03/2011 11:54 PM bp-81d190ba-c27d-4eb0-b859-5ecd12110325 25/03/2011 8:39 PM bp-0bcfa35d-cc64-46ec-b85a-3022b2110323 23/03/2011 8:32 AM bp-d57a9376-47cd-4864-897b-982582110322 22/03/2011 7:34 AM

capnrefsmmat 15y ago
From the ones that loaded, it looks like you've been hitting this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=605290 https://bugzilla.mozilla.org/show_bug.cgi?id=605290 If you're on Windows, you could help by capturing a minidump, since it looks like they don't have much useful information at the moment: https://developer.mozilla.org/Capturing_a_minidump https://developer.mozilla.org/Capturing_a_minidump

bear330 15y ago

My ff4 also crashes "EVERYDAY", sometimes "EVERYMINUTE", I seriously consider to switch to Chrome, but I still use it even it always crashes. Here is my about:crashes: bp-682ee891-e489-4faa-87d9-0e5d52110422 2011/4/23下午 01:34 bp-74dd05b3-8f58-4e07-ba9b-2bfa22110422 2011/4/23下午 01:34 bp-4bb769e8-4851-4433-9f85-b60a32110422 2011/4/23下午 12:52 bp-10707aa1-1636-4a81-8f69-058832110422 2011/4/23下午 12:44 bp-04edd56e-db3a-45c1-8cfe-5bdb82110422 2011/4/23上午 01:37 .......MANY MANY..... bp-2d469003-dcb9-498e-9f67-b58f22110421 2011/4/22上午 12:53 bp-1ad3daca-bb71-494b-88b9-9fd972110421 2011/4/22上午 12:32 bp-c7701cfa-793b-4b36-b610-111402110421 2011/4/22上午 12:07 bp-bd445659-4a3b-4b46-b809-11f582110421 2011/4/22上午 12:01 bp-7d00ada1-6b01-4d15-8b91-dfc102110421 2011/4/21下午 11:44 bp-81e36a99-7007-43c7-8d9c-3c3192110421 2011/4/21下午 11:44 bp-83a6eb96-0221-450f-93c0-25b7b2110421 2011/4/21下午 11:00 bp-a92673b1-7a13-497f-b459-e9dd12110421 2011/4/21下午 11:00 bp-8d5367f2-132f-4d34-9f12-6de5c2110421 2011/4/21下午 10:29 xpcom_runtime_abort(###!!! ABORT: Main-thread-only object used off the main thread: file e:/builds/moz2_slave/rel-2.0-w32-bld/build/xpcom/base/nsCycleCollector.cpp, line 1195) I really hope this problem would be fixed......

trafficlight 15y ago
What extensions do you have installed?
- bear330 15y ago
  Abobe Acrobat 10.0.1.434 Google Update 1.2.183.39 Java Deployment Toolkit 6.0.240.7 Java(TM) Platform SE 6 U24 6.0.240.7 Microsoft Office 2010 14.0.4730.1010 Microsoft Office 2010 14.0.4761.1000 Shockwave Flash 10.2.153.1 Silverlight Plug-In 4.0.60310.0 Windows Live Photo Gallery 15.4.3508.1109 Wolfram Mathematica 8.0.27.33471 (DISABLED) mm... Should I disable all "Microsoft" related extensions to try? :)
  - capnrefsmmat 15y ago
    That's probably a good idea. My guess is one of your extensions hasn't been properly updated for FF 4, but I'm not really sure. Also use Plugin Check: http://www.mozilla.com/en-US/plugincheck/ http://www.mozilla.com/en-US/plugincheck/
    - bear330 15y ago
      All my plugins are up to date. I think this is the bug I encountered: https://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=mozalloc_abort%28char%20const%2A%20const%29%20%7C%20NS_DebugBreak_P%20%7C%20nsCycleCollectingAutoRefCnt%3A%3Adecr%28nsISupports%2A%29&version=Firefox%3A4.0 https://crash-stats.mozilla.com/report/list?range_value=2&#3... The top 1 crash in Firefox crash stats...
      - capnrefsmmat 15y ago
        If you believe that's it, do a thorough check of your system -- the associated bug report says it's due to malware interacting badly with Firefox.
        15y ago