17 ms·
This feels backwards to me. Software developers suck at UX because they are too empathetic. Products get bloated because engineers get emotionally attached to t
by rriepe 6y ago
This feels backwards to me. Software developers suck at UX because they are too empathetic. Products get bloated because engineers get emotionally attached to the work and can't cut anything because there's always someone's feelings attached.
Meanwhile all the good UX people I've known have been either exceedingly impatient or obsessively narcissistic. The ones who empathize do so with the people right in front of them, their co-workers not the user, and end up compromising the product.
The person with an abundance of empathy is going to consider John's feelings when throwing out six weeks of his work. But stuff like that doesn't matter at all to the user.