I run an app that helps farms manage their weekly or monthly CSA programs. One farm had their monthly distribution yesterday - thankfully they had already down

I run an app that helps farms manage their weekly or monthly CSA programs. One farm had their monthly distribution yesterday - thankfully they had already downloaded the data they needed to pack and label the orders, but they weren't able to tell customers their final total or send reminders, so they had higher-than-average missed pickups and are receiving money several days later than usual. Farmers are already distrustful of digital/automated solutions, so I'm sad that this has added to that distrust.