> An amazon EC2 micro instance is something like $60/mo. An EC2 micro instance is around $15/mo (0.02 x 24 x 30). If you were charged $60 (0.085 x 24 x 30), yo

> An amazon EC2 micro instance is something like $60/mo. An EC2 micro instance is around $15/mo (0.02 x 24 x 30). If you were charged $60 (0.085 x 24 x 30), you were running a small instance. They aren't the same thing, and Amazon did/is doing a shit job of making people looking for the freebie account aware of the difference. AWS is pretty awesome if it meets your needs. We use it at work, and don't have many problems with customer support. That said, it seems like there's obvious support prioritization based on account value. I'm sorry you had a bad experience. For what it's worth what you saw was more terrible marketing/support handling for freebie accounts than anything related to the service as normally used.