Branding aside, AFAICS the track and trace programme has very little to do with the NHS. One might suggest, however, that when setting up a scheme to deal with

Branding aside, AFAICS the track and trace programme has very little to do with the NHS. One might suggest, however, that when setting up a scheme to deal with a public health matter and to create technologies to assist with that, hiring some experts on public health and technology might have been a good idea. It looks like a lot of the senior figures actually have a background in retail and the recruitment process was more like staffing a commercial call centre than a medical helpline. (The article is not wrong about the data processing side either, of course. How these systems meet even basic data protection standards, never mind the more stringent requirements for processing sensitive data, is still a mystery to me.)