In France the only problem I've ever had that was arguably Amazon's fault was a broken glass item (arguably because it's really down to the container used by th

In France the only problem I've ever had that was arguably Amazon's fault was a broken glass item (arguably because it's really down to the container used by the manufacturer and the thing being broken anywhere from packaging in China to my postbox, the Amazon packaging wasn't bad). Everything else was 100% down to the manufacturer or negligent Marketplace seller. I have tons of valid complaints about the shitty search engine, the poor quality of filters, the dark patterns pushing shit and the over-abundance of third-party Chinese crap, but Amazon still is more reliable and friction-less than the vast majority of e-tailers. This being said the other sites have gotten much better (not much choice), to the point Amazon isn't my one-stop-shop anymore (as it would have been five or ten years ago).