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I have this for my small business. About 450 small "bosses" (clients). Because we don't answer to investors or board or anything we have what I call "alignment
by edoceo 6y ago
I have this for my small business. About 450 small "bosses" (clients). Because we don't answer to investors or board or anything we have what I call "alignment" with our clients.
Despite 400+ opinions, the pull on the team is one way: client needs.
My previous Companies has outside money, board, etc. That's three directions of pull.
We've saved a lot of time that way on investor management but our growth was limited by cash-on-hand.
- Rebelgecko 6y agoHave you ever needed to fire a client? Or been in a situation where you have to juggle client needs that were non-compatible?
- edoceo 6y agoFire client: less than 2%. But looks, losing only 2% to focus on the other 98. Well, you'll grow back. Not-Compatoble request is a bit harder. But, with like 10+ prior years in consultant I'm generally able to direct thing to a multiple compatible solution. Lots of research and customer development play for that.