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> Maybe I overlooked it, but what’s to prevent a person (or group of people) from filing false claims of racist behavior? What’s to stop a person from making a

> Maybe I overlooked it, but what’s to prevent a person (or group of people) from filing false claims of racist behavior? What’s to stop a person from making a false claim of racist behavior against any person/public figure/politician/businessperson/colleague... they don’t like? The answer is “nothing at all”, and it happens everyday. If you’re particularly unlucky it will be scandalized publicly and appear as a permanent mark on your social credit score. Yelp is just incorporating our own social norms into their product. If you don’t like it, it’s not their fault.

MeinBlutIstBlau 6y ago
It's different though when they are the ones putting a "racist" flag because of some random customer defaming you. They have absolutely no way to verify hearsay. They have to stay out of it.
- AmericanChopper 6y ago
  That’s not quite what they’re doing. But it doesn’t really matter. As a society, we have already very clearly established that as a perfectly acceptable threshold for upholding an accusation of racism.
  - deleted 6y ago
    [deleted]
- estebank 6y ago
  It's a good thing that Yelp will not be doing that then: Yelp’s User Operations team already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news or on social media, rather than on a first-hand experience with the business. Now, when a business gains public attention for reports of racist conduct, such as using racist language or symbols, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more about the incident.
  - sigmaprimus 6y ago
    So let me get this straight? You are not going to put alerts on buisnesses that you recieved first hand information on being racist but instead use second hand news as the bar to decide wether or not do so? I think there was a hit Fleetwood Mac song about that strategy, or maybe it was Marvin Gaye. Why don't you just be honest and admit the real reason for this contrived change in policy and message was to drive attention towards YELP. It is nothing more than a publicity stunt leveraging the current state of unrest. From the number of comments on this site, it worked.
    - MeinBlutIstBlau 6y ago
      Damn...they totally got me and I didn't even pause to think of that.

MeinBlutIstBlau 6y ago

It's different though when they are the ones putting a "racist" flag because of some random customer defaming you. They have absolutely no way to verify hearsay. They have to stay out of it.

AmericanChopper 6y ago
That’s not quite what they’re doing. But it doesn’t really matter. As a society, we have already very clearly established that as a perfectly acceptable threshold for upholding an accusation of racism.
- deleted 6y ago
  [deleted]
estebank 6y ago
It's a good thing that Yelp will not be doing that then: Yelp’s User Operations team already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news or on social media, rather than on a first-hand experience with the business. Now, when a business gains public attention for reports of racist conduct, such as using racist language or symbols, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more about the incident.
- sigmaprimus 6y ago
  So let me get this straight? You are not going to put alerts on buisnesses that you recieved first hand information on being racist but instead use second hand news as the bar to decide wether or not do so? I think there was a hit Fleetwood Mac song about that strategy, or maybe it was Marvin Gaye. Why don't you just be honest and admit the real reason for this contrived change in policy and message was to drive attention towards YELP. It is nothing more than a publicity stunt leveraging the current state of unrest. From the number of comments on this site, it worked.
  - MeinBlutIstBlau 6y ago
    Damn...they totally got me and I didn't even pause to think of that.