4 ms·

I am typically against free web apps. It lowers the bar for everyone. People get what they pay for, I would be worried you are not in business to make money..

by jeffepp 15y ago

I am typically against free web apps. It lowers the bar for everyone. People get what they pay for, I would be worried you are not in business to make money... Must be another strategy behind this.

BallinBige 15y ago
Interesting. I think the larger debate is around Freemium business models. In the words of Fred Wilson, “free gets you to a place where you can ask to get paid... if you don't start with free on the Internet, most companies will never get paid.” HealPay is designed to help businesses collect money. Invoicing is just one means to an end. The transaction/conversion is where we see real opportunity/innovation.
- jeffepp 15y ago
  Free to acquire users down the line is very different that free to gather feedback. People who will pay you are typically very different than those who will use your product for free. Feedback from people who won't pay is feedback you want to weed out.
  - BallinBige 15y ago
    ^ all feedback is good ^
    - jeffepp 15y ago
      Okay, talk to me after getting feedback for a few months :) Sounds like your mind is made up.
    - BallinBige 15y ago
      i meant = your feedback was good! *noted
Ragnarokr 15y ago
I think that having the other revenue sources transparent to the users would help both problems. People do want to know that a service that their business depends on (even a little bit) is going to stick around, and they don't want surprises when you ask for money from something other than subscriptions. If the revenue is coming from transaction fees, present that as a feature. I could really see a transparent transaction-based model with free accounts working. When you say "invoicing should be free", that sounds like a nice revolutionary pitch, but I wonder if BallinBige could clarify what features would be paid?
- BallinBige 15y ago
  this is good/ well said!!! As we roll out new features, and identify possible revenue streams, (i.e. processing, additional delivery methods), we will clarify the paid features. we are evolving :]

by jeffepp 15y ago

I am typically against free web apps. It lowers the bar for everyone. People get what they pay for, I would be worried you are not in business to make money... Must be another strategy behind this.

BallinBige 15y ago

Interesting. I think the larger debate is around Freemium business models. In the words of Fred Wilson, “free gets you to a place where you can ask to get paid... if you don't start with free on the Internet, most companies will never get paid.” HealPay is designed to help businesses collect money. Invoicing is just one means to an end. The transaction/conversion is where we see real opportunity/innovation.

jeffepp 15y ago
Free to acquire users down the line is very different that free to gather feedback. People who will pay you are typically very different than those who will use your product for free. Feedback from people who won't pay is feedback you want to weed out.
- BallinBige 15y ago
  ^ all feedback is good ^
  - jeffepp 15y ago
    Okay, talk to me after getting feedback for a few months :) Sounds like your mind is made up.
  - BallinBige 15y ago
    i meant = your feedback was good! *noted

Ragnarokr 15y ago

I think that having the other revenue sources transparent to the users would help both problems. People do want to know that a service that their business depends on (even a little bit) is going to stick around, and they don't want surprises when you ask for money from something other than subscriptions. If the revenue is coming from transaction fees, present that as a feature. I could really see a transparent transaction-based model with free accounts working. When you say "invoicing should be free", that sounds like a nice revolutionary pitch, but I wonder if BallinBige could clarify what features would be paid?

BallinBige 15y ago
this is good/ well said!!! As we roll out new features, and identify possible revenue streams, (i.e. processing, additional delivery methods), we will clarify the paid features. we are evolving :]