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I'm not sure that just because they are up, yet unusable, would negate an SLA. You could have a dedicated server in a datacenter - if the network goes out, you
by elliottcarlson 16y ago
I'm not sure that just because they are up, yet unusable, would negate an SLA.
You could have a dedicated server in a datacenter - if the network goes out, your machine is still up and happily waiting to serve requests - but it's still unusable and not actually in service.