Wasn’t the point of their comment “that give that data willingly”? If a company is constantly giving tips by choice, why wouldn’t the government be allowed to u

Wasn’t the point of their comment “that give that data willingly”? If a company is constantly giving tips by choice, why wouldn’t the government be allowed to use it? Is the law written in such a way that the government can’t politely ask / be snitched to? I thought everything was fair game if a polite request was made and accepted. I completely disagree with what they should be allowed to ask politely for; but, isn’t that the state of the world?