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Probably not as much for the customer as for the company. When sites are unreliable, people end up going to the more reliable competitors as they arise.
by ry0ohki 16y ago
Probably not as much for the customer as for the company. When sites are unreliable, people end up going to the more reliable competitors as they arise.
- shasta 16y agoI wouldn't think there a large number of customers deciding "this is too unreliable, I'm leaving" on the basis of a few hours of down time. On the other hand, there might be a large number of people who, upon finding your site down, decide to visit alternatives that are up at the time, and some of those people might decide they like the alternatives better.
- scorpion032 16y agoIf any site can take down time and not lose users, reddit can. And it has.