3 ms·
True. However, most Sonic Fusion accounts are resold AT&T circuits, including FTTN. As long as Sonic is at the mercy of AT&T, infrastructure issues can crop up
by athms 6y ago
True.
However, most Sonic Fusion accounts are resold AT&T circuits, including FTTN. As long as Sonic is at the mercy of AT&T, infrastructure issues can crop up. In the late 1990s, which was pre-Fusion, my Sonic DSL service stopped working. After a week of no Internet, Sonic informed me that AT&T had used my active circuit for another customer. The DSLAM was over subscribed and AT&T took a reseller circuit and used it for a new, non-reseller circuit. Because the DLSAM had no capacity, I was SOL. I switched to Comcast.
I had another issue when I lived in my last apartment a few years ago. When Sonic came out to service the line, they put a quality cable in the building's wire closet. Well, AT&T decided they liked that cable and took it for another customer. The cable had a Sonic label, they knew it wasn't their service. I am convinced AT&T does this on purpose since resold circuits bring in less revenue.
There is nothing Sonic can do for these types of shenanigans. Dane keeps on pimping Sonic's fiber but it has limited availability. I am in my 50s, I will be dead before it comes to Santa Clara, California, the middle of Silicon Valley.