I think that's too generous. It would indeed have been excusable for perhaps the first 2 weeks. But at this point, they've had an effectively unlimited budget,

I think that's too generous. It would indeed have been excusable for perhaps the first 2 weeks. But at this point, they've had an effectively unlimited budget, likely access to engineers working for big consultancies and big tech who would have been quite happy to literally drop everything to help out and 6 MONTHS to build a system that worked. And they are still using an Excel spreadsheet.