Victoria (Australia), until a few weeks ago, did contact tracing via hand-written notes and faxes. Sure, it's not going to overflow at 16,000-odd cases, and doe

Victoria (Australia), until a few weeks ago, did contact tracing via hand-written notes and faxes. Sure, it's not going to overflow at 16,000-odd cases, and doesn't require a DB admin and test cases, and all of that. But it performs at a fraction of the speed, and is one of the major reasons the second wave here got out of hand. Just because that army of contractors exists doesn't mean the relevant departments know of it's existence, or decide to use it.