4 ms·
I don't have a problem with it if they update the uptime stats afterwards, but why couldn't it be implemented "live"? Basically time "down" / total time elapse
by filleokus 6y ago
I don't have a problem with it if they update the uptime stats afterwards, but why couldn't it be implemented "live"?
Basically time "down" / total time elapsed during $period. At the beginning of the month/quarter/period you'd be at 100% (if they are up at that moment). Or even simpler, just have it be a measurement of a rolling window X days in the past.
- tspike 6y agoBecause then the metrics can't be reviewed/vetoed by executives before being published. Optics > accuracy for most organizations, sadly.
- boston_clone 6y agoUnfortunately true. About a year ago, I had reported a pod-specific issue to Zendesk (I'm fuzzy on the details). They confirmed the issue but also acknowledged that it would not reflect on status.zendesk.com. I've questioned status pages since.