4 ms·
Some variation on this sounds like a good compromise. Both parties need to have some skin in the game but currently that's not true. At the moment terminating a
by andybak 6y ago
Some variation on this sounds like a good compromise. Both parties need to have some skin in the game but currently that's not true. At the moment terminating an account is a fast and nearly cost-free solution to many thorny account policing issues and therefore a great option for customer service drones.
It's only the occasional "I managed to raise a storm on Twitter so the CEO noticed" that has any cost to the company and thus any chance of getting a resolution.