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Tech gig worker underclass: customer service reps who have to pay to talk to you
- pinewurst 6y agoHere's the real ProPublica link: https://www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you https://www.propublica.org/article/meet-the-customer-service...
- jonny_eh 6y agoAnd the Planet Money podcast episode: https://www.npr.org/2020/09/29/918195277/call-center-call-out https://www.npr.org/2020/09/29/918195277/call-center-call-ou...
- vsskanth 6y agoDuplicate https://news.ycombinator.com/item?id=24662435 https://news.ycombinator.com/item?id=24662435
- sebastian_j 6y agoOh, yeah, I heard a podcast about this on Planet money, really scummy business practice...
- esotericimpl 6y agoThe word you’re looking for is evil. Not “scummy”.