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Sonos works well and I love it generally, but I’ve been really disappointed with their business practices the last few years. The S1->S2 debacle really shook my
by nxc18 6y ago
Sonos works well and I love it generally, but I’ve been really disappointed with their business practices the last few years. The S1->S2 debacle really shook my confidence and reminded me that I’m tying up a very expensive speaker with cheap digital services that could disappear or be obsoleted at literally any moment with little notice.
Their whole recycling/permanently destroying speakers debacle was also quite annoying.
If you go into expecting the third year and beyond of service to be bonus and that you’re the product not the customer, it’s a great fit for your needs.