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I'm having issues deselecting "encrypt iphone backup". It's just grayed out. http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20at%201.21.12%20PM.png h

by Joer14 15y ago

I'm having issues deselecting "encrypt iphone backup". It's just grayed out. http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20at%201.21.12%20PM.png http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20... Anyone have any tips? I feel like I'm doing something stupid here but I can't seem to figure it out. Thanks Joe

cheungpat 15y ago
Usually this is related to Configuration Profiles installed on device. Go to Settings > General > Profiles to delete them. No need to delete Provisioning Profiles.
- jakewalker 15y ago
  Ahh, that's the problem. My law firm forces me to install a profile that encrypts the backup. Fair enough.