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Their job is not to make a best effort. Their job is to provide an authoritative and trustworthy record. This is quite serious if these documents are to be us

Their job is not to make a best effort. Their job is to provide an authoritative and trustworthy record. This is quite serious if these documents are to be used in litigation. Generally I'm happy with best effort, but in the case of this situation where a reliable record is required, they've dropped the ball.

michaelcampbell 6y ago
What more effort can one give but best?
- Klinky 6y ago
  Maybe "best effort" is a misnomer, but it's often used to signify a general attempt without guarantee, rather than the absolute best effort possible. Like a delivery service making a "best effort" to complete delivery in 2 days, but there are no guarantees compared to the more expensive overnight service, or UDP vs TCP as far as packet guarantees. In this case it seems they make a "best effort"(not guarantee) to offer uniform document display across browsers and OSes, which suggests they may only test the most popular browsers and OSes, and edge cases like Firefox on macOS may not get much love. https://en.wikipedia.org/wiki/Best-effort_delivery https://en.wikipedia.org/wiki/Best-effort_delivery
- edoceo 6y ago
  Just be perfect everytime.
an_opabinia 6y ago
What’s funny is if you’ve ever talked to a lawyer, which clearly you haven’t, you’d discover that (1) the formatting of the document isn’t that important (2) you don’t need a signature for there to be an agreement (3) in situations where the above are in dispute, or where the above isn’t true, it’s not really about the contract, it’s about the partnership I think HelloSign provides the right amount of magic for ordinary people who think those things matter. It should just be cheaper and provide an API for free.
ponker 6y ago
If you expect 100% bug free software, expect to pay literally hundreds of millions of dollars for it. It does exist but for some reason people prefer the mostly good stuff that costs $10.

michaelcampbell 6y ago

What more effort can one give but best?

Klinky 6y ago
Maybe "best effort" is a misnomer, but it's often used to signify a general attempt without guarantee, rather than the absolute best effort possible. Like a delivery service making a "best effort" to complete delivery in 2 days, but there are no guarantees compared to the more expensive overnight service, or UDP vs TCP as far as packet guarantees. In this case it seems they make a "best effort"(not guarantee) to offer uniform document display across browsers and OSes, which suggests they may only test the most popular browsers and OSes, and edge cases like Firefox on macOS may not get much love. https://en.wikipedia.org/wiki/Best-effort_delivery https://en.wikipedia.org/wiki/Best-effort_delivery
edoceo 6y ago
Just be perfect everytime.

an_opabinia 6y ago

What’s funny is if you’ve ever talked to a lawyer, which clearly you haven’t, you’d discover that (1) the formatting of the document isn’t that important (2) you don’t need a signature for there to be an agreement (3) in situations where the above are in dispute, or where the above isn’t true, it’s not really about the contract, it’s about the partnership I think HelloSign provides the right amount of magic for ordinary people who think those things matter. It should just be cheaper and provide an API for free.

ponker 6y ago

If you expect 100% bug free software, expect to pay literally hundreds of millions of dollars for it. It does exist but for some reason people prefer the mostly good stuff that costs $10.