4 ms·

When I run it, I get an error saying 'Couldn't load consolidated.db file from /Users/user/Library/Application Support/MobileSync/Backup/'. As far as I can tell

When I run it, I get an error saying 'Couldn't load consolidated.db file from /Users/user/Library/Application Support/MobileSync/Backup/'. As far as I can tell, I have no directory called MobileSync on this computer. I have backed up my iPhone several times to it though.

seanmalarkey 16y ago
Worked just fine for me - posted screenshot here http://www.facebook.com/seanmalarkey http://www.facebook.com/seanmalarkey
jakewalker 16y ago
I get the same error, although I have the directory. I do keep my iTunes library on another drive, though I can't imagine this is related.
- edjusted 16y ago
  Apparently it only works on unencrypted backups. Here's what I did to make it work: 1. quit itunes 2. go to the directory, temporarily rename the random-string directory that has your encrypted iPhone backup (e.g. add zzz to the beginning of the folder name) BE CAREFUL: make sure you can change it back 3. open itunes and deselect "encrypt iphone backup" 4. let it make an unencrypted backup. you'll then be able to use the iPhoneTracker program 5. when you're done playing, go back to itunes and reselect encryption 6. quit itunes 7. go back to the backup directory and delete the newly created, unencrypted random-strings folder 8. rename the old folder (from step 2) back to its original name
  - Joer14 16y ago
    I'm having issues deselecting "encrypt iphone backup". It's just grayed out. http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20at%201.21.12%20PM.png http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20... Anyone have any tips? I feel like I'm doing something stupid here but I can't seem to figure it out. Thanks Joe
    - cheungpat 16y ago
      Usually this is related to Configuration Profiles installed on device. Go to Settings > General > Profiles to delete them. No need to delete Provisioning Profiles.
      - jakewalker 16y ago
        Ahh, that's the problem. My law firm forces me to install a profile that encrypts the backup. Fair enough.
  - deleted 16y ago
    [deleted]
shawnki91 16y ago
Answer: As mentioned below, the app can only run when there is an unecrypted backup stored in the MobileSync directory. There is a simple fix: /1/ Fire up iTunes /2/ Select your iPhone from the source list /3/ Under the info tab, check the "encrypted backup" option (we will create an encrypted backup first) /4/ When the encrypted backup is complete, unplug your iPhone /5/ Plug in the iphone again, let it sync, and then check off the encrypted backup button under the info tab /6/ An unencrypted backup will be created /7/ File up iPhoneTracker and enjoy

seanmalarkey 16y ago

Worked just fine for me - posted screenshot here http://www.facebook.com/seanmalarkey http://www.facebook.com/seanmalarkey

jakewalker 16y ago

I get the same error, although I have the directory. I do keep my iTunes library on another drive, though I can't imagine this is related.

edjusted 16y ago
Apparently it only works on unencrypted backups. Here's what I did to make it work: 1. quit itunes 2. go to the directory, temporarily rename the random-string directory that has your encrypted iPhone backup (e.g. add zzz to the beginning of the folder name) BE CAREFUL: make sure you can change it back 3. open itunes and deselect "encrypt iphone backup" 4. let it make an unencrypted backup. you'll then be able to use the iPhoneTracker program 5. when you're done playing, go back to itunes and reselect encryption 6. quit itunes 7. go back to the backup directory and delete the newly created, unencrypted random-strings folder 8. rename the old folder (from step 2) back to its original name
- Joer14 16y ago
  I'm having issues deselecting "encrypt iphone backup". It's just grayed out. http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20at%201.21.12%20PM.png http://dl.dropbox.com/u/899753/Screen%20shot%202011-04-20%20... Anyone have any tips? I feel like I'm doing something stupid here but I can't seem to figure it out. Thanks Joe
  - cheungpat 16y ago
    Usually this is related to Configuration Profiles installed on device. Go to Settings > General > Profiles to delete them. No need to delete Provisioning Profiles.
    - jakewalker 16y ago
      Ahh, that's the problem. My law firm forces me to install a profile that encrypts the backup. Fair enough.
- deleted 16y ago
  [deleted]

shawnki91 16y ago

Answer: As mentioned below, the app can only run when there is an unecrypted backup stored in the MobileSync directory. There is a simple fix: /1/ Fire up iTunes /2/ Select your iPhone from the source list /3/ Under the info tab, check the "encrypted backup" option (we will create an encrypted backup first) /4/ When the encrypted backup is complete, unplug your iPhone /5/ Plug in the iphone again, let it sync, and then check off the encrypted backup button under the info tab /6/ An unencrypted backup will be created /7/ File up iPhoneTracker and enjoy