This is a perennial issue in software design and business, something I struggled with in the 1980s, and I don’t think it was a new problem then. Most users nee

This is a perennial issue in software design and business, something I struggled with in the 1980s, and I don’t think it was a new problem then. Most users need only a few features and the UI can be made very simple and easy to learn. However, a small percentage of users need more powerful/hard to use features, and the needs of these users usually determine which product is purchased. Since it’s advantageous for everyone to use the same product, most corporate employees will be stuck with a hard to learn/use product. Vendors of low-end/easy to use products won’t be successful selling to the corporate market. What’s different now is that there is a large market for inexpensive easy to use phone apps selling to individuals. You can make a living selling to that market, but you will never be as big as a company that sells an expensive hard to use product to the corporate market.