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The goal of award programs is not to lure business travelers into a specific airline (many times they cannot do this), but to incentivize them to travel more.
by coliveira 6y ago
The goal of award programs is not to lure business travelers into a specific airline (many times they cannot do this), but to incentivize them to travel more. The highest members of the club are business travelers who fly a lot and spend a lot of money in the airline, while the newcomers are incentivized to do the same to get the status. It is gamification of traveling.