I hope the AI can detect the head fakes I get. I spent a lot of time on hold with a regional telecom company early in pandemic WFH trying to upgrade our intern

I hope the AI can detect the head fakes I get. I spent a lot of time on hold with a regional telecom company early in pandemic WFH trying to upgrade our internet. The hold music was interrupted every 20 or so seconds with a "hello, thank you for calling..." message that startled me into thinking I was off hold every single time, but was really just an advert for other services.