They could, but google could pretend to be you and answer basic questions until you pick up. Or just pretend to be your secretary. We're at a point where it bec

They could, but google could pretend to be you and answer basic questions until you pick up. Or just pretend to be your secretary. We're at a point where it becomes impossible to tell if you are talking to a human or not, at least for the first 10-20 seconds. I don't think those companies/call centers can win here, they will have to adjust sooner or later.