Comcast was like that last I had them. Want to add a premium TV channel or upgrade your internet to a faster speed? Just click a button on their web site. Want

Comcast was like that last I had them. Want to add a premium TV channel or upgrade your internet to a faster speed? Just click a button on their web site. Want to downgrade it back to like it was before? You can't do it through the web site. You must call and listen go to a sales pitch before they'll make the change.