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This sounds like a promising idea that executed well can be very successful. I wish them great success. Now that I got that out of the way, I hope I never go
by edw519 16y ago
This sounds like a promising idea that executed well can be very successful. I wish them great success.
Now that I got that out of the way, I hope I never go to a restaurant that has this. Let me explain why...
Reread the first paragraph. If you don't feel like back-clicking, here's the gist of it:
... the restaurant song-and-dance routine ... wait ... wait ... wait ... wait ... “Check, please?” ... hand gesture ... furrow our brows ... mental math ... and, finally, get up to leave ... Whew.
Guess how many times I go to a restaurant with this kind of experience? Once. I won't go back.
In other words, the restaurants that can most benefit from this kind of service are exactly the ones I don't want to eat at...
We both work hard and eat most meals at home. So when we go out, we want to be pampered. In fact, we insist on it. And I make it clear to my server every time we sit down with something like, "We've had a tough day and came here to relax with great food and service. OK?" In decent restaurants, most good servers see that as a challange and rise to the occasion.
I don't want to ever wait for anything. I want a drink as soon as I sit down. I want to discuss the menu with someone knowledgable. I want time to eat my salad without the main course coming too soon. I want my food to be delivered by my server, not some runner I've never seen before. I don't want to be interrupted mid-sentence. I want my server to be aware of my needs without being in my face. If a restaurant does this, we will return over and over and tip much more than the standard 20%. If they don't, we'd rather just eat at home.
I understand that the great masses of people don't feel this way and that's why E la Carte has so much potential.
But as for me, I've been looking at a screen all day long, so the last thing I want to do is order by terminal at Applebee's. I rather pay $100 for one nice dinner per week than $25 for 4 lousy ones.
- kenjackson 16y agoIn general I agree with you, but one feature to me would be worth the price of admission. Instant check payment and leave. Typically with kids, when we're done eating, we're done NOW. We need to leave pronto. Not in two minutes... now. So the ability to simply say, "OK, dinner's over". Hit a button and head out the door in five seconds would be great. Probably not something you put in a five-star restaurant, but for family friendly restaurants its the type of thing that would make the difference on where we decide to go on a Wednesday night. Also, I generally don't like waiters taking my credit card to process. Could pay cash, but generally don't carry cash.
- hugh3 16y agoI rather pay $100 for one nice dinner per week than $25 for 4 lousy ones. Well bully for you, but you do realise that for the average wage-earner a $100 meal once a week would be an insane extravagance, right? That's well over ten percent of most folks' take-home pay.