...not in my experience? Herman Miller apparently sued them back in 2015 for supposedly claiming that refurbs and open-box used stuff was new, but if the compla

...not in my experience? Herman Miller apparently sued them back in 2015 for supposedly claiming that refurbs and open-box used stuff was new, but if the complaint was founded then, it certainly isn't any more. I was never in any doubt that I was buying a refurbished chair, and for paying half what a new one would cost, the quality of the chair I got still means that as far as I'm concerned I came out ahead on the deal.