5 ms·

Yep, I got counterfeit parts for my 3d printer that resulted in it need a lot of repair, and fighting with Amazon only got them to pay half the cost of the repa

Yep, I got counterfeit parts for my 3d printer that resulted in it need a lot of repair, and fighting with Amazon only got them to pay half the cost of the repair...It's the last thing I'll order from them for sure. Canceling prime, just done with them.

mardifoufs 6y ago
What 3d printer part was it? I've been shopping mainly on aliexpress for my parts since amazon.ca has a very anemic offering (and what it has is basically dropshipped parts from aliexpress anyways). But I'm curious to know what I should be cautious of. I always thought most 3d printer parts are usually not "genuine" and made by a 3rd party anyway.
HenryKissinger 6y ago
Some guy below you: > I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. It doesn't take legions of PhDs in machine learning to fix a basic counterfeit problem on a glorified online shopping store.
- deleted 6y ago
  [deleted]
- heavyset_go 6y ago
  Amazon doesn't even let their customers choose the correct reason for returns when they receive counterfeit items. Instead of being able to choose "This item is a counterfeit" or "I believe this item is a counterfeit", the customer must choose between reasons for their return that aren't entirely accurate, like "Inaccurate website description" or "Item defective or doesn't work". You'd think that a company that claims it is throwing vast amounts of resources at stopping counterfeiting on their platform would at least try to collect data on the counterfeits their customers receive.
  - mschuster91 6y ago
    It's like politicians preventing studies on racism in police (a current hot topic in Germany): As long as there is no data, no one can demand action (i.e. getting rid of racist cops) or subpoena it (i.e. a class action lawsuit against Amazon). Amazon has a vested massive interest in not provably knowing numbers about counterfeit rates!
    - brewtide 6y ago
      "If you don't test, there are no cases". Emu reactions never solve anything.

mardifoufs 6y ago

What 3d printer part was it? I've been shopping mainly on aliexpress for my parts since amazon.ca has a very anemic offering (and what it has is basically dropshipped parts from aliexpress anyways). But I'm curious to know what I should be cautious of. I always thought most 3d printer parts are usually not "genuine" and made by a 3rd party anyway.

HenryKissinger 6y ago

Some guy below you: > I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. It doesn't take legions of PhDs in machine learning to fix a basic counterfeit problem on a glorified online shopping store.

deleted 6y ago
[deleted]
heavyset_go 6y ago
Amazon doesn't even let their customers choose the correct reason for returns when they receive counterfeit items. Instead of being able to choose "This item is a counterfeit" or "I believe this item is a counterfeit", the customer must choose between reasons for their return that aren't entirely accurate, like "Inaccurate website description" or "Item defective or doesn't work". You'd think that a company that claims it is throwing vast amounts of resources at stopping counterfeiting on their platform would at least try to collect data on the counterfeits their customers receive.
- mschuster91 6y ago
  It's like politicians preventing studies on racism in police (a current hot topic in Germany): As long as there is no data, no one can demand action (i.e. getting rid of racist cops) or subpoena it (i.e. a class action lawsuit against Amazon). Amazon has a vested massive interest in not provably knowing numbers about counterfeit rates!
  - brewtide 6y ago
    "If you don't test, there are no cases". Emu reactions never solve anything.