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This advice is all targeted at the technical challenges which, in the language of NSB, are all accidental factors. The essential challenge of video calls is ban
by ticmasta 6y ago
This advice is all targeted at the technical challenges which, in the language of NSB, are all accidental factors. The essential challenge of video calls is bandwidth; you just don't get the same depth of rich, non-verbal communication. I find I need to turn up my antennae to 11 to really "hear" what people are trying to communicate, which is incredibly exhausting.
Nothing wrong with the advice here, but done perfectly it will take your meetings from a 3/10 to a 6. I was hoping for tips on improving communication.
- abdullahkhalids 6y agoThe tip is to approach the online persona of every person as a different person than their offline persona. People act differently online than they do offline. People expect to send and receive as much information and in the same way online as they offline. This is wrong. Figure out the little facial gestures, the verbal indications and such that allow you to get some of the richness back. Obviously, you won't get to as good as offline, but if everyone puts in the effort, you start to understand the limits of what can be sent and received online to each person.
- gomox 6y agoIt's surprising to what extent the technical factors are detrimental to the communication. Even if I assume that you are a smart person that has spent a lot of time on this, I want to question whether you have done a call with a good wired headset, on a good wired broadband internet connection, and using Zoom's "original audio" setting. In person is better of course but a low latency, high quality connection goes a LONG way and it's rare enough that most people have never experienced it.