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There is actually a very good reason for the "low usage" rates, YouTube made the publishing of closed captions a lot more difficult a year ago: https://twitter.
by themadprogramer 6y ago
There is actually a very good reason for the "low usage" rates, YouTube made the publishing of closed captions a lot more difficult a year ago: https://twitter.com/TeamYouTube/status/1167565334917742593 https://twitter.com/TeamYouTube/status/1167565334917742593
Starting from August 2019, only uploaders can approve submissions, when previously other viewers or YouTube moderation could also publish. A lot of people seem to have forgotten this, and YouTube never really updated the UI/Help pages to reflect it.
I have to wonder if whichever analyst came up with those stats was aware of this but turning a blind eye, or simply never noticed.