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This is the same problem that TFA glosses over. From the article: > Having everything searchable makes it super easy for a) newcomers that can simply scroll b
by Jedd 6y ago
This is the same problem that TFA glosses over.
From the article:
> Having everything searchable makes it super easy for a) newcomers that can simply scroll back, and b) old timers such as me that forget and can also simply scroll back.
The (false) implication being that in the 40 years we've had email, no one's worked out how to archive and index it.
Worse, the disingenuous use of the word 'simply' here.
For some years I've put effort into my comms to avoid the words 'simply', 'just', and similar whenever describing a task I wish upon someone else.
It devalues the time, effort, and complexity that I'm demanding of someone else, by assuming the task I'm pushing onto them is trivial.
In this case, trying to comprehend context, let alone nuance, from an instant interruption log, is a massive cognitive load. Timing / pace is completely lost when reviewing a big wall of short and sharp exchanges between multiple people.
Compare and contrast reading an email thread where people aren't battling to be first / fast - but rather, to be coherent, concise, cogent, and considerate in their correspondence.