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Here in London it's not binding unless you share the ride with another passenger, then it's a fixed fee. But you can look at the route after and if it's a probl

Here in London it's not binding unless you share the ride with another passenger, then it's a fixed fee. But you can look at the route after and if it's a problem, you just give 4 stars instead of 5, which means they'll probably never drive again... So there's a strong incentive for them to act properly - unlike a black cab where they know full well they'll never see you again.

lhopki01 6y ago
I tried giving lower ratings and I've tried complaining to Uber. Even in cases where the route is clearly 3 sides of a square that involved 3 times the distance (and 3 times the price) they still side with the driver. I've had trips to the airport on Uber be more expensive than a Black Cab.