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The e-mail instructing her to login via G Suite (with the password she does not know). "To review or change your automatic renewal settings, or to cancel your
by rietta 6y ago
The e-mail instructing her to login via G Suite (with the password she does not know).
"To review or change your automatic renewal settings, or to cancel your Domain Registration subscription, please proceed to your G Suite Admin Console while logged into your G Suite account, and proceed to the "Billing" section.
For further assistance, please contact the G Suite Support team."
I just ran a whois and it seems the registrar is GoDaddy with the reseller G Suite.
Thank you for the links! Those will surely be helpful.
- dredmorbius 6y agoGoDaddy may be able to assist directly, contacting them should be on your to-do list.
- shyn3 6y agoSome hosting providers let you pay the bill for another person. Have done it in the past when I saw a domain expiring. I think GoDaddy may be the same.
- dredmorbius 6y agoThat's my thinking. Few firms will outright refuse money.
- saluki 6y agoThe G Suite admin will have a way to reset the password, initiate a password reset through Gsuite, sometimes they will ask for the last password you remember, I would try his most common one he used on other things, I think it will still send the password reset but I would try a common one anyway. There should be a password reset email sent that you can click on and reset the GS admin password. https://support.google.com/a/answer/33561 https://support.google.com/a/answer/33561 Does the domain DNS happen to be setup on cloudflare, if you can gain access to that and the DNS, looks like Gsuite has a cname password reset/recovery option.