Agreed on all. They need to do better work. We 've been much more satisfied with our previous currency processor. Right now, with the facebook credits option in

Agreed on all. They need to do better work. We 've been much more satisfied with our previous currency processor. Right now, with the facebook credits option in the same page as other alternatives, 40% of our users prefer to pay through facebook credits. When we first set it up, their documentation contained errors and omissions. They also need to work on a plug-and-play iframe option, like other payment processors do. Those issues aside, the payment flow is very smooth and frictionless on the user's side. Their developer support is horrible. We receive a daily digest with 2 tab separated reports in a zip file, and that's all. Up until recently we weren't even notified that we are getting paid. Once, we tried to contact them about their billing information, and they gave us the wrong answer (which resulted in us paying a penalty to the tax office). I am tending to think they are also understaffed in that department. We will succumb to facebook's exclusivity request because our app is tied on the canvas, however we are not feeling we are getting our money's worth out of the 30% cut.