4 ms·

Is this /really/ the status page? It looks like it was pasted straight out of an email to Jason Zander from whoever is trying to fix the problem. https://statu

Is this /really/ the status page? It looks like it was pasted straight out of an email to Jason Zander from whoever is trying to fix the problem. https://status.office365.com/ https://status.office365.com/ Title: Can't access Microsoft 365 services User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Any Microsoft 365 service that leverages Azure Active Directory (AAD) authentication may be impacted by this issue. Current status: We've identified and are reverting a recent change to the service which may be causing or contributing to impact. Scope of impact: Any user may experience access problems for Microsoft 365 services.

stefan_ 6y ago
The ©2019 Microsoft Corporation is a nice touch. There isn't a date on this entire page!
- thanatos519 6y ago
  Seriously!!! How about the "Add this page to your favorites" link? I guess the 365 target audience still hasn't learned how to bookmark. Anyways the Azure status page is a bit more grown up: https://status.azure.com/en-us/status https://status.azure.com/en-us/status
  - lucasmullens 6y ago
    That button doesn't work in Chrome, which almost certainly means it doesn't even work in Microsoft's own browser (since Edge is Chromium-based now)
tyingq 6y ago
Yes, that's pretty nice. A clear, concise, and accurate description of the problem, noting that the change is bring reverted.
- thanatos519 6y ago
  Absolutely! It's more about the presentation. "Title:" makes it look like a grade school book report.
  - userbinator 6y ago
    It looks like it was copied from a text file, since if you view the source the actual formatting is there; but HTML's default whitespace/newline treatment causes it to turn into one big blob of text.
mikequinlan 6y ago
https://portal.office.com/servicestatus https://portal.office.com/servicestatus Title: We're investigating a potential issue affecting Outlook.com User Impact: Affected users may be unable to access Outlook.com services or features. Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact. Next update by: Monday, September 28, 2020, at 11:00 PM UTC
- seppel 6y ago
  > Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact. Current status: We've identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We're working to explore additional options for mitigation. [I actually enjoy these updates but they indeed read more like our internal incidents channel]
deleted 6y ago
[deleted]
mazatta 6y ago
Most of the elements you'd want on a status page are there, but the tone and structure are really off. I think you nailed it that this reads like an internal communication to a manager, not to a customer.
easton 6y ago
It’s the “oh crap, there is an unsurmountable obstacle in between the end users and the admin portal. We have to say something now” page. Most of the time, service alerts are supposed to be reported through the Azure or MS365 admin portals.
youeseh 6y ago
https://admin.microsoft.com/servicestatus https://admin.microsoft.com/servicestatus
- neatze 6y ago
  teams are still down as seems like everything else.
technion 6y ago
Microsoft's "official" status page, which they will usually refer you to, can be found inside the admin center. They've been criticized in multiple previous incidents however, for experiencing an outage then telling people they can get full updates in the admin center, when the admin center requires a functioning logon to a service which is down at the time. The page you've linked is kind of the "our real page is down" page, and after the issue is resolved what we usually see is all that replaced with something like "go check the admin center for outage information".
danbmil99 6y ago
It looks like an actual status page written by a developer, instead of some Market speak gobbledygook attempt to not say anything for fear of liability or whatever
Aperocky 6y ago
In all likelihood this is due to Azure AD, they got a much better status page: https://status.azure.com/en-us/status https://status.azure.com/en-us/status It just seems that office 365 is part of that older monolithic Microsoft that we all used to hate.

stefan_ 6y ago

thanatos519 6y ago
Seriously!!! How about the "Add this page to your favorites" link? I guess the 365 target audience still hasn't learned how to bookmark. Anyways the Azure status page is a bit more grown up: https://status.azure.com/en-us/status https://status.azure.com/en-us/status
- lucasmullens 6y ago
  That button doesn't work in Chrome, which almost certainly means it doesn't even work in Microsoft's own browser (since Edge is Chromium-based now)

tyingq 6y ago

Yes, that's pretty nice. A clear, concise, and accurate description of the problem, noting that the change is bring reverted.

thanatos519 6y ago
Absolutely! It's more about the presentation. "Title:" makes it look like a grade school book report.
- userbinator 6y ago
  It looks like it was copied from a text file, since if you view the source the actual formatting is there; but HTML's default whitespace/newline treatment causes it to turn into one big blob of text.

mikequinlan 6y ago

https://portal.office.com/servicestatus https://portal.office.com/servicestatus Title: We're investigating a potential issue affecting Outlook.com User Impact: Affected users may be unable to access Outlook.com services or features. Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact. Next update by: Monday, September 28, 2020, at 11:00 PM UTC

seppel 6y ago
> Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact. Current status: We've identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We're working to explore additional options for mitigation. [I actually enjoy these updates but they indeed read more like our internal incidents channel]

deleted 6y ago

[deleted]

mazatta 6y ago

Most of the elements you'd want on a status page are there, but the tone and structure are really off. I think you nailed it that this reads like an internal communication to a manager, not to a customer.

easton 6y ago

It’s the “oh crap, there is an unsurmountable obstacle in between the end users and the admin portal. We have to say something now” page. Most of the time, service alerts are supposed to be reported through the Azure or MS365 admin portals.

youeseh 6y ago

https://admin.microsoft.com/servicestatus https://admin.microsoft.com/servicestatus

neatze 6y ago
teams are still down as seems like everything else.

technion 6y ago

Microsoft's "official" status page, which they will usually refer you to, can be found inside the admin center. They've been criticized in multiple previous incidents however, for experiencing an outage then telling people they can get full updates in the admin center, when the admin center requires a functioning logon to a service which is down at the time. The page you've linked is kind of the "our real page is down" page, and after the issue is resolved what we usually see is all that replaced with something like "go check the admin center for outage information".

danbmil99 6y ago

It looks like an actual status page written by a developer, instead of some Market speak gobbledygook attempt to not say anything for fear of liability or whatever

Aperocky 6y ago

In all likelihood this is due to Azure AD, they got a much better status page: https://status.azure.com/en-us/status https://status.azure.com/en-us/status It just seems that office 365 is part of that older monolithic Microsoft that we all used to hate.