Of course you make the changes. Your client's website looks ugly and as the person implementing it you are ultimately responsible. "Can't he see that it looks h

Of course you make the changes. Your client's website looks ugly and as the person implementing it you are ultimately responsible. "Can't he see that it looks horrible," they're thinking. "Why should I give this guy more work if he can't take the initiative to fix things that are obviously wrong?" This sounds like a day or two of work max. So send the client a note apologizing for the problems, tell them you'll fix the proportion issues and graphics yourself, but that since you weren't expecting to have to do this, it will take a few extra days. Then give them a date when they can expect this to be done. And hit that deadline. Realistically, the GD could simply not be getting paid for dealing with you. Or they could be uncooperative for other reasons. And this may not be a customer worth having, but if you're dealing with a friend-of-a-friend, you've pretty much got to take care of them or you've torched anyone in that loop recommending you again. And you can negotiate a higher price in the future if you deal with them again, citing this sort of situation.