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I had a subscription to one of the papers listed in the article. I could sign up online, but there was no way to unsubscribe. I explored all corners of their we

I had a subscription to one of the papers listed in the article. I could sign up online, but there was no way to unsubscribe. I explored all corners of their website, including links that promised unsubscription options but never led to any. They did offer me to sign up for another subscription if I wanted to give one as a gift. They did provide an email address. I sent an email and was told to call a specific number in another country. I said I could not do that and they were surely able to let me unsubscribe via email. After that I only got automated replys. I gathered all of this history and made a sucessful chargeback request. A year later I heard that the paper now offers working unsubscription online.

sokoloff 6y ago
For more than a year, I googled Blue Apron (or Plated or Hello Fresh), carefully clicked on Blue Apron’s paid ad, went to the site and cancelled my next few orders because they didn’t offer an online subscription cancellation. (They had a page that would do it, but it wasn’t linked in the nav.) Once they linked it in the nav, I happily cancelled properly.