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Thanks for the article it's given me a bit to think about. I've been running a web design business for 5 years and I would say it's well and truly stuck in that

Thanks for the article it's given me a bit to think about. I've been running a web design business for 5 years and I would say it's well and truly stuck in that word you used. But it's hard to know whether you are the smart + entrepreneurial type or just a small business operator and it's hard to know what else to do as well. Thanks for the post though it's food for thought

nl 15y ago
I'm not sure anyone has ever pointed this out to you (sorry if they haven't) but it's pretty difficult for a web design business to scale profit growth like a software business. Web design is service based, so your profits and costs increase linearly. OTOH, a single piece of software can be sold multiple times, so the profits don't have the same relationship to costs. I don't think that makes your business mediocre - just a different kind of business.