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> Shocking If you are so easier to shock, you will probably die from a heart attack at 30. But seriously, it is an action of one bad employee at worst, this s

• matsemann 6y ago
  No, they get spotlighted because when stuff like this happen, it's impossible to resolve or get in touch with a human. If it was resolved after contacting support it wouldn't have been a story.
  • lightgreen 6y ago
    > it's impossible to resolve or get in touch with a human I worked in a couple of large internet companies. The army of support people work long hours trying to deal with endless stream of support requests from people who cannot articulate what they actually need, disappear after a couple message, throw insults at support, and in addition to that a lot of fraud requests, spam and so on. I read some of their conversations with users (when they were related to my work), dealing with them is really hard. I belive companies technically physically cannot do much better at tech support. When your car breaks, you simply go to repair service, and pay to get the issue resolved. Asking to cancel any large internet company for bad tech support is childish. Adult response would be: I want paid tech support.
• kaesar14 6y ago
  /s needed perhaps.