A friend of mine lost access to his Instagram account that was blocked for impersonating others (he shares the name with a known person). He had no recourse for

A friend of mine lost access to his Instagram account that was blocked for impersonating others (he shares the name with a known person). He had no recourse for six months as the form to appeal the decision didn’t work... finally got it fixed in 10 minutes this summer when the form magically worked again This needs to stop