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I'd cut them a little slack time-wise to track down where they have your address. In a large organization it's common for many products to have their own sets o
by peterwwillis 6y ago
I'd cut them a little slack time-wise to track down where they have your address. In a large organization it's common for many products to have their own sets of PII records (and mailing system) and no way to query them all, so if they don't know what product captured the address, it can take time to find it.
It's also interesting just how many regulations deal with e-mail addresses. https://www.absolute.com/blog/are-email-addresses-confidential-data/ https://www.absolute.com/blog/are-email-addresses-confidenti...
- luckylion 6y ago> I'd cut them a little slack time-wise to track down where they have your address. More than a year?
- corty 6y agoThere are constraints in GDPR as to how much slack they are cut. Deletions such as this one should take days at most, and complaints have to be handled within 4 weeks, another 4 weeks as an extension if exceedingly difficult. A year for a mailing list unsubscribe and the related complaint isn't just excessive, it is totally illegal. If the company's processes are not set up to handle the proscribed faster timeframes, it must not handle personal data at all. Doubly shocking since this is cloudflare, where a large percentage of the internets personal data passes through...